Legal
Privacy Policy
Effective October 21, 2026. This policy explains what personal information TSI Impact LTD collects and how we use it across our advisory practice, CheckListsDone (checklistsdone.com), and StackTote (stacktote.com). It goes with our Terms of Service.
1. What we collect
Contact details you give us, such as name, email, phone number, and organization, when you book a call, send an inquiry, or create an account.
Order and delivery details, such as delivery and pickup address, dates, and package chosen, when you rent from StackTote.
Account content for CheckListsDone: company name, checklists, task completions with timestamps, and staff names and sign-off codes entered by the account owner.
Payment information. Payments are handled by Stripe. Card numbers go directly to Stripe and are not stored by us. We receive confirmation of payment, the last four digits of the card, and billing details Stripe shares with us.
Usage data, such as pages visited, device and browser type, and approximate location, collected through standard server logs and analytics tools.
2. How we use it
- To provide, deliver, and support the services you ask for
- To take payment, send receipts, and prevent fraud
- To respond to inquiries and send service messages about your account or booking
- To keep our sites secure and understand how they are used so we can improve them
- To meet legal and tax obligations
3. We do not sell your information
We do not sell personal information and we do not share it for advertising. We share it only with service providers that help us run the business, such as Stripe for payments, our web hosting provider, and email and analytics tools, and only as needed for them to do that work. We may also disclose information when the law requires it.
4. CheckListsDone data
Each company’s checklists and staff information belong to that company. We process them only to run the service for the account owner. The account owner decides who is given staff codes and is responsible for limiting personal information about staff and contractors to what is needed. We do not use one company’s data for another.
5. Cookies, analytics, and Do Not Track
Our sites use cookies and similar tools to keep you signed in and to measure traffic. We use Google Analytics to understand how visitors use our sites, and Google may set cookies for that purpose. You can block or delete cookies in your browser settings, or opt out of Google Analytics with Google’s browser add-on. Some features, such as staying signed in to CheckListsDone, may not work without cookies.
Some browsers send a “Do Not Track” signal. Our sites do not currently respond to those signals, because there is no common standard for them. We do not track you across other websites for advertising.
6. How long we keep it
We keep information as long as needed to provide the service and meet legal, tax, and accounting requirements. When a CheckListsDone account ends, the account owner can export their data and ask us to delete it. We delete or anonymize it unless the law requires us to keep it.
7. Security
We use reasonable measures to protect information, including encrypted connections and access controls. No system is completely secure, so please protect your passwords and staff codes and report anything suspicious to us.
8. Your choices and rights
You can ask us to tell you what personal information we hold about you, correct it, or delete it. You can also ask us to stop sending you non-essential messages.
California residents. California law gives you the right to know what personal information we collect and how we use and share it, to request a copy, to request correction or deletion, and to be free from discrimination for using these rights. We do not sell personal information and we do not share it for cross-context behavioral advertising. To make a request, email Ward@tsiimpact.com with the subject line “Privacy request” or call +1 (878) 888-2587. We may need to confirm your identity before we act, and we will respond within 45 days. You may also use an authorized agent to make a request for you.
Information we have disclosed. In the past 12 months we have disclosed personal information only to service providers who help us run the business, such as payment processing, hosting, and email, as described above.
9. Children
Our services are for businesses and adults. We do not knowingly collect personal information from children under 13.
10. Changes
We may update this policy. The effective date above shows the latest version. If a change is significant, we will say so on this page.
11. Contact
Privacy questions or requests: Ward@tsiimpact.com, TSI Impact LTD, Palo Alto, California.